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Ticket Management Software in Dubai, Sharjah, Abu Dhabi – UAE & USA

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TICKET MANAGEMENT SOFTWARE IN DUBAI, UAE & USA

Webdesk ERP 4.0 Ticket Management (Key Features):

  • Streamline ticketing management
  • Empower Automation
  • Optimized support
  • Visual analytics
  • Enhanced Dashboards
  • Advanced filters in search options
  • Mobile compatibility
  • Scalability
  • Durability
  • High Security
  • Access Control
  • Activity Tracking
  • Assignment Management
  • Automatic Lead Distribution
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  • Automatic Lead Distribution
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Data Import/Export
  • Email Integration
  • Feedback Management
  • Help Desk Management
  • Multi-Channel Communication
  • Multi-Location
  • Multiple User Accounts
  • Performance Reports
  • Prioritizing
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  • Project Time Tracking
  • Real Time Monitoring
  • Real Time Updates
  • Reporting & Statistics
  • Request Assignment
  • Role Management
  • Rules-Based Workflow
  • SSL Security
  • Scheduled Reporting
  • Search Functionality
  • Self Service Portal
  • Service Level Management
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  • Status Tracking
  • Summary Reports
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third Party Integration
  • Ticket Management
  • Time Tracking by Client
  • Time Clock Integration
  • Timer
  • Trouble Ticketing
  • Website Integration
  • Widgets
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ICT Information System LLC is among the Top ERP Software Companies in Dubai, UAE.

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